Shipping policy

Shipping Policy

We know you’ll be keen to get your Sabulo out and about, so we aim to get all orders packed and on their way as quickly as possible.

Order Processing

All in-stock orders are dispatched within 2 business days of purchase. Orders placed on weekends or public holidays will be processed on the next business day.

Standard Shipping – Australia

Please allow approximately 3–5 business days for delivery after your order has been dispatched.

Express Shipping – Australia

Need your Sabulo sooner? Select Express Shipping at checkout. Express orders generally arrive within 1–2 business days after dispatch.

Please note that delivery times are estimates and may vary depending on your location, particularly for regional or remote areas, public holidays and peak delivery periods.

International Shipping

Yes, we ship internationally!

International delivery timeframes and shipping costs vary depending on your destination and are different from our Australian delivery estimates. Available shipping options and costs will be displayed at checkout.

If you have any questions about international shipping to your location, please reach out to us at hello@sabulo.com.auand we’ll be happy to help.

Pre-Orders

Items marked as Pre-Order are expected to arrive mid-October. Once stock arrives, pre-orders will be packed and dispatched within 2 business days.

If your order contains both in-stock and pre-order items, your entire order will be shipped together once all items are available.

If you’d like to receive your in-stock items sooner, we recommend placing them as a separate order.

Pre-order arrival dates are estimates and may occasionally be affected by delays outside of our control. If there is a significant change to the expected arrival date, we’ll keep you updated.

Tracking Your Order

Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking details so you can follow your Sabulo’s journey.

Shipping Costs

Shipping costs and available delivery options will be displayed at checkout and will vary depending on your location and selected shipping method.

Incorrect Addresses

Please double-check your delivery details before placing your order. If you notice an error, contact us as soon as possible. Once an order has been dispatched, we may not be able to change the delivery address.

Lost or Delayed Orders

If your order hasn’t arrived within the expected timeframe, please check your tracking information first. If you’re still having trouble locating it, get in touch and we’ll be happy to help.